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FAQ

General Questions

What is Motion Array?

Motion Array is a membership website focused on providing the highest quality content for video producers, marketers, motion graphics and VFX artists, and dog catchers. Who knew dog catchers like to make video.

What software do I need to use your amazing content?

Our After Effects templates require Adobe After Effects software, Premiere pro CC is required for Premiere Pro Templates and Premiere Pro CC 2017.1 is required for Motion Graphics Templates. Our Stock motion graphics, music, and video files are compatible with all popular editing software. Just make sure you have Quicktime installed on your computer.

What are After Effects, Premiere Pro and Motion Graphics Templates?

Our templates are pre-made, customizable animation templates that require Adobe After Effects or Premiere Pro CC software. The amount of customization varies from template to template, but typically includes customizable text, images and many other settings. 

I've never used After Effects. How easy are your templates to use?

Even if you've never used After Effects, we're certain you'll have success with our easy to use templates. All of our After Effects templates are structured in the same way, and come with video tutorials. Once you customize one template, you can customize them all.

Still not sure? Sign up for a free account, and take a template for a test run.

I want to try Motion Array. Do you have a free trial?

Yes! Well, kind of. We have a free account where you can download all of our free files. It requires no credit card, and should give you a good jump start with what we have to offer.

Can I join for one month only? Or do I have to join for a year.

Yes! You can join for as little or as long as you'd like. Be it one month, or one million months. Though, if you join for a year in advance, you'll receive a nice discount.

How long can I keep my downloaded files?

Our files are yours to keep and use forever. Crazy? A little. Like us.

What's the deal with your credits?

Each item you want to download requires one credit. One for one. Simple.

Do credits rollover from month to month?

Yes!!! If you are a current paying member, your download credits will rollover from month to month up until 100 credits. 

Do you store my credit card details?

No way! Security is important to us. We do not store any of your credit card details locally. All credit card details are stored off site by our payment processor.

Getting Started

After Effects Templates

Using our After Effects templates:

All of our After Effects templates require the use of Adobe After Effects software. Each template is neatly organized and comes with a detailed, easy to follow video tutorial. Simply drag and drop your files, change the text, and render. It really is that easy.

Oh, and all of our After Effects templates are organized in the same way. Once you customize one, you can customize them all.

Buying Adobe After Effects:

Adobe After Effects can be purchased and downloaded from Adobe.com. Plans start at only $19.99. If you're unsure about buying the software, you can download a fully functional trial version. Oh, did we mention the trial will work perfectly with our templates? ;)

Premiere Pro Templates

Using our After Effects templates:
All of our Premiere Pro templates require Adobe Premiere Pro CC software. Each template is neatly organized and we provide detailed, easy to follow video tutorials to help you get started. Simply drag and drop your files, change the text, and export. It really is that easy.
Oh, and all of our Premiere Pro templates are organized in the same way. Once you customize one, you can customize them all.
Buying Adobe Premiere Pro:
Adobe Premiere Pro can be purchased and downloaded from Adobe.com. Plans start at only $19.99. If you're not sure about buying the software, you can download a fully functional trial version. Oh, did we mention the trial will work perfectly with our templates? ;)

Motion Graphics Templates

Using our After Effects templates:
Motion Graphics Templates require Adobe Premiere Pro CC 2017.1 or higher. Each template provide many different functionalities that can provide incredible flexibility when working in Premiere Pro. We provide easy to follow video tutorials to help you get started. Simply add your Motion Graphics Templates to the Essential Graphics panel and then drag to your timeline. Then you can edit many included attributes
Buying Adobe Premiere Pro:
Adobe Premiere Pro can be purchased and downloaded from Adobe.com. Plans start at only $19.99. If you're not sure about buying the software, you can download a fully functional trial version. Oh, did we mention the trial will work perfectly with our templates? ;)

Stock Motion Graphics

Using our stock motion graphics files:

All stock motion graphics files come in Quicktime format. You will need to install Quicktime on your computer before you are able to use the files. That means you, PC users. Mac users, you have nothing to worry about. You can download Quicktime for free from www.apple.com/quicktime/download

Stock Music

Using our stock music files:

All stock music files come in .wav and/or .mp3 format. These are the standard file types for stock music, and they are compatible with most all editing software applications.

Stock Video

Using our stock video files:

All stock video files come in Quicktime format. You will need to install Quicktime on your computer before you are able to use the files. That means you, PC users. Mac users, you have nothing to worry about. You can download Quicktime for free from www.apple.com/quicktime/download

Account Overview

My Details

The "My Details" tab is where you can change all of your personal details. This includes your email address, name, and password. Just don't forget to click on the "Save Changes" button. You can also delete your account from the "My Details" tab, but what a sad day that would be.

My Payment Details

The "My Payment Details" tab is where you can update your billing / credit card details. To change your card details, simply input the new card information and click on the "Update Card" button. Don't worry. We do not store any of your card details on site.

Manage Subscription

The "Manage Subscription" tab is where you can upgrade and downgrade your subscription. To upgrade or downgrade, select a new plan and click on the "Change Plan" button. Give it a few seconds. There are lots of hamsters running around behind the scenes.

Invoice

The "Invoices" tab is where you will find all of your invoices. To print your invoices, click on the 'View" button next to the invoice. This will open the invoice in a new window, and it's from here where you can print the invoice.

My Downloads

The "My Downloads" tab is where you will see all of the treasure you've downloaded. You can download any of these files again without using any of your credits.